Location: Noida
Experience: 2+ Years 

We are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards. 

Key Skills:

• Strong analytical skills for requirement analysis and documentation
• Expertise in quality assurance processes and testing methodologies
• Knowledge of data protection regulations (e.g., GDPR, HIPAA)
• Excellent customer service skills and ability to handle helpdesk support
• Experience with UAT processes and user feedback collection
• Proficient in project management and process improvement methodologies

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience)
• Proven track record in a Customer Success, Business Analysis, or QA role
• Strong communication skills and ability to work collaboratively in a team

Join our dynamic team and elevate your career in customer success and quality assurance!
Apply now to hr@dreamsol.biz or DM us for more details.