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Monday - Friday 09:00AM-17:00PM
Saturday - Sunday CLOSED

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Lead Management

Takes care of queries from around 10 different sources through the configurable milestones for conversion.


From the time when a query is initiated till its successful conversion is the key focus in any lead managing tool. However, DreamSol’s Lead Management aim not only in the conversion of a query to lead but it is also linked with revenue analysis along with building a base which maintains a life-long relationship with the customer.


  • Ensures not to miss a single query hence integrated up to 10 different sources.
  • TAT based Activities Mapped with Pre-defined Escalations
  • Uniquely creates all the milestones for follow up visits for critical services integrated with automated reminders to the patient & the task owner.
  • Exhaustive management dashboards for tracking the activities co-relating with the revenues.
  • Integrated Digital Personalized Communication for internal as well as external stakeholders.


  • Ensures 100% Lead Capturing to Convert into Unique Opportunity
  • Lead Capturing Source & Lead Type based Owner Allocation, helps in defining separate workflows.
  • To & Fro Communication inbuilt with the Application prevents missing of any information.
  • Tracking Conversions through Chronological History Report
  • Exclusive Lost Lead Analysis with RCA & CAPA
  • MIS reports generated helps in crucial decision making